Tiantai hengdeli industry and trading co.,ltd. is located in Zhejiang province, founded in 2012. As a export-oriented enterprise, we have been working on designing ,manufacturing and selling various car accessories for 10 years and have grown to one of the biggest and most standard car accessories manufacturers all over the world. Our products have consisted of five series: car cover, car floor mat, car steering wheel cover, car seat cover and indoor recreation accessories, being sold to more than 50 countries all over the world.
Quality and customer service are our commitment to the customers. Yuanxiang strictly enforces ISO9001 standard in production and management procedure. Meanwhile, we endeavor to train our sales and support personnel to understand the spirit of service.
PRODUCT DEVELOPMENT , LET US MAKE YOUR VISION A REALITY.
Our experience means we are skilled in identifying and predicting trends , we have an instinctive ability for knowing what is or going be popular in the market. This is because we have an indepth understanding of your consumer and their needs, wants and desires. As a result we create unique products that have that something "special" that sets them apart from the rest.
We love our work and we love the process ,we're Detail Oriented, Holistic and Flexible in our approach. A bright team of over 20 creators, thinkers, designers and innovators, we conduct indepth research and thoroughly and painstakingly work through our brilliant designs . allowing us to create products that not only are intuitive and fit perfectly into your customers' lives, but that truly delight.
"Hendry",THE CREATIVE, INNOVATIVE AND INTERNATIONAL PARTNER YOU'VE BEEN LOOKING FOR.
1.Q:Can you send a sample for reference.
A:Yes, we are glad to offer you a sample for free if you give us the DHL or TNT collent account.
2. Q:what is your MOQ ?
A:500sets Each model
3.Q: what is your payment method ?
A:We usually accept TT payment(30% deposit, the balance against BL copy), L/C at sight
4.Q:How to make an order?
(2)pay 30% deposit or Open LC after receiving our PI
(4)mass production sample confirmation
(6)Prepare all documents required
(8)Delivery original documents or BL Telex release
5.Q:How to control the quality ?
A:We have the complete production operation procedure and strict quality control procedure from the incoming material quality control, in processing quality control and final quality control.
6.Q:How to solve the problems after sales?
A:We will offer a excellent after sales service, after clearing the problem and we will take all responsibility for your loss. Summarize and evaluate the customer complaint handling process, learn from experience and lessons, put forward improvement measures, constantly improve the business management and business operation process, improve customer service quality and level, and reduce the complaint rate.